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Customer service

Customer service

Professional manufacturing, dedicated service
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Customer service

Customer service

Pre sales consulting planning

Carefully provide pre-sales technical support, recommend components, dispatch professional personnel for technical briefing, and answer questions about the performance, use, maintenance, and other aspects of our company's products.

Provide product performance and operational experience, and provide complete and timely pre-sales service information. Sign a technical agreement for the contracted equipment with your company.


One stop shop for sales

After the contract is signed, actively and quickly cooperate with the buyer and design department to jointly design, and strictly provide corresponding engineering design drawings and technical information according to the delivery schedule.

Send professional technical service personnel with good health and rich experience to the site to provide technical services, guide and support the entire process of product installation, debugging, etc., until the equipment is put into operation.


after-sale service

On site installation assistance service: During the installation and testing period, we will send technical personnel and skilled workers to the installation site for after-sales service work, including technical cooperation of the project, construction and installation supervision, timely handling of problems found, and guidance on equipment debugging.

Our company guarantees to respond within 1 hour, and to send personnel to the site within 6 hours of setting up service outlets in the city until they pass the acceptance inspection.